Frequently Asked Questions
FAQ.
How do payments work?
You pay a deposit before ordering, and the balance before shipping or on delivery.
How much is the deposit?
A 50% deposit is required to start an order.
How long does delivery take?
Usually 1–6 weeks depending on the shipping method (Air is faster, Sea is cheaper).
Do you handle customs?
Yes, we help with duties and clearance until your goods reach you.
Can I return a product?
We refund or replace items in case of defects. See our Refund & Returns policy page for details.
Do you sell wholesale?
Yes, we offer bulk pricing. Visit our Wholesale page to submit a request.
